At St. Joseph College of Health Sciences, we understand the vital role that technology plays in enhancing the educational experience and supporting the academic and operational needs of our community. Our ICT Support team is dedicated to providing reliable, efficient, and innovative solutions to ensure that all technology-related resources are accessible, secure, and optimized for learning, teaching, and administration.

Our Vision

To empower the academic and administrative success of our students, faculty, and staff by providing seamless, state-of-the-art technological support and fostering a digital environment conducive to effective learning and research.

Our Mission

We are committed to delivering high-quality, responsive, and professional ICT services that enhance the educational experience at St. Joseph College of Health Sciences. Our mission is to provide the tools, support, and training necessary to help our community leverage technology effectively in their academic and professional pursuits.

ICT Services Offered

• Technical Support and Troubleshooting: Our ICT team is available to assist with a wide range of technical issues, including hardware and software problems, network connectivity, and device setup. We offer troubleshooting assistance via email, phone, and in-person consultations.
• Device Setup and Maintenance: Whether you’re setting up a personal laptop, tablet, or college-provided equipment, our team ensures that devices are configured to work seamlessly with campus systems and networks.
• Software and Application Support: Access to a wide range of academic and productivity software is crucial for your studies. Our ICT team provides installation, updates, and troubleshooting for essential software applications, including those used for research, writing, data analysis, and healthcare simulation.
• Wi-Fi and Network Support: We offer reliable campus-wide Wi-Fi access and support for connecting to internal networks. The ICT team is responsible for ensuring that our network infrastructure remains stable and secure.
• E-learning Platforms and LMS Support: We support the integration of various e-learning tools and platforms, including our Learning Management System (LMS), and assist faculty and students with technical issues related to online courses, virtual classrooms, and other educational technologies.
• Data Security and Privacy: The protection of student and institutional data is a top priority. Our ICT team ensures that all digital resources are secure and compliant with data protection standards, providing safe access to educational and administrative systems.
• Training and Workshops: We offer workshops and training sessions on a variety of ICT topics, including software applications, cybersecurity best practices, and efficient use of technology for research and academic purposes.

Getting Help

If you need technical assistance or have a question about ICT services, we are here to help! Our ICT support team can be reached through the following channels:

• Email Support: ict_support@stjosephscollege.ac.mw
• Phone Support: +265 995 671 333 | +265 884 026 644
• Walk-in Support: Visit our offices at the Computer Lab

We are dedicated to providing a seamless and tech-enabled learning experience. Your success is our priority, and our ICT support is here to help you navigate the ever-evolving digital landscape.